Our headquarters and sorting facility are based in Los Angeles, California. We have suppliers with warehouses housing inventory all over the world, including The United States, China and Europe.
We are currently offering FREE shipping on all products with a few exception including custom circuit fans if you live outside of The United States. Please inquire about those shipping rates if interested.
The time frame for order delivery is divided into two parts:
Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed. The manufacturer and China Post process the orders, which can take an additional 2–4 days.
Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. International delivery usually takes about 15–30 business days. US orders are shipped by ePacket, which is a US Postal Service product. After processing and leaving the warehouse, items usually take between 12 to 22 business days to arrive at their destination but can take longer from time to time.
Tracking numbers are usually provided within 1-3 days after placing an order and can take 3-4 days to be activated by the courier. After this you will be able to track your order by clicking the link below and inserting your tracking number.
